How can we help?
Need a hand? Reach us by email and check the fixes for the most common issues below.
It helps to include your server ID and roughly when the issue happened.
Common issues
Quick fixes for the things people ask about most.
- What if my server fails to start?
- Something went wrong mid-session. What do I do?
- I changed a setting and now the server is broken.
- How do my friends join?
- What happens when time runs out?
- Can I change the map or mode mid-game?
- How long does it take to boot?
- Can I set a server password?
- What regions are available?
- Do I need to set up anything?
- How much does it cost?
- How does it work?
- How do I get free credits?
- Do credits expire?